Customer Support
Context Help
If you feel lost inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each page. A context menu will show up. It contains comprehensive info about all the operations that you can perform on that particular page. Each pop-up menu appears on the same page so that you can quickly get back to your work.
Video Tutorials
We have a rich selection of educational videos clarifying how to use our hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than just reading articles. Thus, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step educational videos.
F.A.Q.
If you can't find the solution you are looking for, have a gaze at our extensive FAQ section, which covers questions asked by actual customers and provides real solutions. We periodically "revamp" our Frequently Asked Questions section with new Q&A's in order to encompass all the innovations and new additions to our system.
Ticketing System
If you still can't discover the solution you need in the Frequently Asked Questions section either, you can contact our great team of support engineers available 24-7-365 and ready to assist you with any question. Each support ticket you submit will be replied to in less than one hour (the average ticket response time being approximately twenty minutes), so you will not have to wait a long time to get an answer to your question.